WHO WE ARE
WHAT WE DO
HOW I CAN HELP
The families of seriously ill or injured children who are receiving treatment in an El Paso area hospital. Families must reside more than 25 miles from the House. For more details, please contact us at (915)542-1522.
A social worker or medical staff member at the facility where the child is being treated must make the referral directly to the Ronald McDonald House of El Paso. Ronald McDonald House Charities of El Paso reserves the right to verify the child’s treatment with the medical service provider. All adults staying in the House must present current photo identification at check-in. We cannot guarantee placement until the day of need, but we will place families on a waiting list if the House is at full occupancy.
The Ronald McDonald House of El Paso requests a voluntary donation fee of $10. This includes lodging, laundry facilities, as well as other services. If the fee presents a hardship for a family, the fee may be minimized or waived. If the family is Medicaid eligible, Medicaid will often pay the room fee.
The House is accessible to families and is staffed 24 hours a day, 365 days a year.
The Ronald McDonald House of El Paso can accommodate 10 families each night in private suites. The House also includes a fully operational kitchen, laundry facilities, large indoor playground, Multi-Purpose Meeting Room, and indoor/outdoor living areas.
The families prepare their own meals. We have a fully-stocked pantry with food, but families also have the option to purchase their own groceries and store the goods in House refrigerators, freezers and in designated food storage areas. Local organizations/establishments will, from time to time, donate meals for the families to enjoy.
SunRidge Senior Living Center has been our dinning sponsor for over 3 years providing meals every Monday- Wednesday- Friday.
Ronald McDonald House of El Paso provides shuttle service to medical facilities. In the event that the shuttle cannot pick up a family, we will provide them with cab fare.
Depending on the severity of the child’s illness, families can reside at the House for as little as a two-night stay or as long as almost a year. For our long-term guests, after 6(six) months, the family must check out for two weeks. If the child is still in the hospital and/or requires additional treatment, and the family is still in need of a room at the Ronald McDonald House, they can be referred again and occupy a room until the 6(six) month mark is reached again. For families who must continue to reside in El Paso for more than year to continue treatment with local medical facilities, we offer the RMHC of El Paso Relocation Program to assist families into transitioning into an apartment for their extended stay.
Any family who has a child in The Hospitals of Providence Children’s Hospital and Memorial Medical Center is encouraged to visit the Family Room.
Please visit our Family Room page to learn more about services offered.
There is no charge to visit the Family Room. Guests can enjoy a snack or drink, watch TV, take a nap, or talk with other parents or the Family Room volunteers. All services provided in the Family Room are free of charge.
While the McDonald's corporation is a partner in care and licenses us to operate the charity, Ronald McDonald House Charities is neither owned nor fully funded by McDonald's. Local owner/operators and McDonald's corporate employees serve as members of our Board of Directors, volunteer at the House, or serve as sponsors of our major fundraisers. McDonald's customers show their support by donating change in the restaurant donation canisters which helps to support the Ronald McDonald House Charities Scholarship Fund that enables graduating high school seniors to continue their education in universities across the country.
Ronald McDonald House Charities of El Paso is solely operated with funds raised through donations made by individuals, organizations, special events and corporations in the community we serve. A small portion of our operating fund is also supported by grants.
By making a donation and/or volunteering. We could not operate the charity without the generous support of our community. Your kindness is what helps to keep the doors open of our House. Our volunteers are the heart and soul of the House – they are the reason we are able to accomplish so much with such a small staff. To explore volunteer opportunities, click on the “How I Can Help” section or contact us at (915)542-1522.
What We Do
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The following trademarks used here are owned by McDonald's Corporation and its affiliates; McDonald's, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.
RMHC is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to RMHC are deductible. Donors should consult their tax advisor for questions regarding deductibility. The RMHCELP EIN is 74-2257357. A copy of the RMHC determination letter is available upon request.